Privacy Policy
Arize Marine Tech LLP (“Arize”, “we”, “us”, “our”)
Arize Marine Tech LLP respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect information when you visit or use our website, communicate with us, or purchase our products or services. By accessing our website and/or providing information to us, you agree to the practices described in this Privacy Policy, subject to applicable law.
1. Scope and applicability
- Our website and related online interfaces operated by Arize Marine Tech LLP.
- Email, phone, WhatsApp and other electronic communications with us.
- Offline interactions such as trade enquiries, purchase orders and vendor registrations.
This Policy is intended primarily for business customers, vendors and business contacts, but may also apply to individual visitors and users where relevant.
2. Information we collect
- Identity and contact details: Name, company, job title, address, email, phone, GSTIN, CIN, EORI or other registration details.
- Business and transaction information: Enquiries, RFQs, POs, invoices, payment references, delivery details, KYC documents, contracts, tax details, correspondence.
- Website usage and technical data: IP, browser, device identifiers, pages visited, timestamps, referrers, clickstream, and analytics via cookies/tech.
- Communications and support: Records of emails, messages, calls, meeting notes, and details you share when contacting us.
- Compliance and KYC information: IDs, licenses, authorizations, sanctions-screening results or other compliance data.
We do not seek to collect sensitive personal data via the website; please do not submit such information unless explicitly requested for a lawful purpose.
3. How we collect information
- Directly from you: forms, enquiries/RFQs, quotes/orders, registration, or communications.
- Automatically: cookies, server logs, analytics/security tools that record technical/usage data.
- From third parties: logistics/shipping agents, banking/payment partners, public records, referrals, industry events.
4. Purposes of processing
- Providing products/services: respond to enquiries/RFQs, send quotes, process and fulfil orders, arrange delivery, after-sales support.
- Business communication: orders, payments, logistics, warranties, technical clarifications.
- Account administration: maintain customer/vendor accounts and relationships.
- Billing/payments/accounting: invoices, payments, tax and reporting compliance.
- Compliance, risk and security: KYC, sanctions screening, fraud prevention, legal protection.
- Website operation/improvement: operate, monitor, diagnose, and enhance experience.
- Marketing/business development: send product/offer/event info where permitted and per your preferences.
5. Legal bases (where applicable)
- Compliance with legal obligations (tax, accounting, compliance).
- Legitimate interests in operating/protecting the business and relationships.
- Consent where required (e.g., certain marketing communications or cookies).
6. Cookies and tracking technologies
We may use cookies and similar technologies to remember preferences, generate aggregated usage statistics, enhance security, and improve navigation. You can configure your browser to refuse/delete cookies; some site functions may be limited. Where required by law, we will present a cookie notice and obtain consent for non-essential cookies.
7. How we share your information
- Service providers/business partners: logistics, customs, banks, payment processors, IT/hosting, auditors, consultants (under confidentiality).
- Suppliers/principals: to process orders, address technical queries, coordinate warranty support, or comply with OEM obligations.
- Group/affiliates (if any): for operations under similar data protection standards.
- Authorities/regulators: when required by law or to protect our rights.
We do not sell your personal information.
8. Data retention
We retain information as long as needed for the purposes above and to meet legal/tax/accounting obligations, maintain records, resolve disputes, and enforce agreements. Retention varies by data type and legal requirements; after expiry we may securely delete, anonymize, or archive data.
9. Data security
We implement reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration or destruction, considering the nature of the data and risks. No system is fully secure; use secure channels and precautions when sharing information.
10. Marketing communications
We may send product/offer/event communications where permitted. You can opt out via unsubscribe links or by contacting us. Non-promotional communications about transactions, orders, or legal notices may still be sent.
11. Changes to this Privacy Policy
We may update this Policy to reflect practice, legal, or operational changes. Updates will be posted with a revised “Last updated” date; continued use indicates acceptance.